Salon Policies
Cancelation Policy
Salon Prim has reserved your service time just for YOU! We kindly ask that any changes and cancellations are made 48 hours prior to your scheduled appointment. If you cancel or modify your appointment with less than 48hours notice it is considered a “Late Cancellation”. Late cancellations will be subject to a fee of 50% of the total cost for your scheduled appointment. If when you arrive you decide you do not want one of the services you are scheduled for, you will still be charged the “Late Cancellation” fee because services were canceled with less than 48 hour notice.
Canceling And Rebooking
48 hrs notice is required for any cancelations or rebooking. If not, at the time of your next booking 50% of the appointment scheduled will have to be paid prior.
Confirmations
As a courtesy, appointment confirmation/reminder messages are sent when booked, 4 days prior and 48 hours in advance of your appointments by both text and email to the contact information given at time of booking. Failing to respond to those messages or not confirming your appointment does not count as canceling your appointment. To avoid a cancellation fee, you must cancel your appointment more than 48 hours before your scheduled appointment time.
No Shows
Will result in a full charge for the appointment and all services scheduled. The amount is due before booking future appointments.
Adjustments
If you feel there is something off with your hair or service, please reach out to us. We are happy to make adjustments! All service adjustment requests must be performed within one week of original appointment. Additional charges may apply.
Website Privacy Policy
At Salon Prim, accessible from www.salonprim.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Salon Prim and how we use it. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us. This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Salon Prim. This policy is not applicable to any information collected offline or via channels other than this website.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
How we use your information
We use the information we collect in various ways, including to: Provide, operate, and maintain our website Improve, personalize, and expand our website Understand and analyze how you use our website Develop new products, services, features, and functionality Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes Send you emails Find and prevent fraud
Log Files
Salon Prim follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Third Party Privacy Policies
Salon Prim’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective website You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective website.
CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to: Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers. Request that a business delete any personal data about the consumer that a business has collected. Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following: The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service. The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete. The right to erasure – You have the right to request that we erase your personal data, under certain conditions. The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions. The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions. The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Children's Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. Salon Prim does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.